Who we are
Affectionate Reliable Care (ARC) is committed to protecting your privacy and safeguarding your personal information.
Our website address is: https://ARCphilly.com.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Mailing address
- Information you provide when contacting us or requesting services
Automatically Collected Information
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed and website usage information
How We Use Your Information
We may use your information to:
- Respond to inquiries and requests for information.
- Coordinate appointments, scheduling, and services.
- Communicate with you regarding your inquiries or services.
- Send service-related text messages when you have provided the required consent.
- Send marketing communications when you have provided the appropriate consent.
- Comply with applicable legal and regulatory requirements.
Consent to Receive Text Messages
You are not required to consent to receive SMS messages from ARC as a condition of receiving our services.
If you choose to opt in, you agree to receive text messages related to your inquiries, appointments, scheduling, billing, service coordination, and other communications for which you have provided consent.
Message frequency may vary. Message and data rates may apply, depending on your mobile carrier and service plan.
You may withdraw your consent at any time by replying STOP to any text message. For assistance, reply HELP where supported or contact ARC directly at 610-943-5969 or Info@ARCphilly.com.
Information Sharing and Disclosure
ARC does not sell or rent your personal information or SMS consent to third parties.
SMS consent and phone numbers collected for text messaging will not be shared with third parties or affiliates for their marketing purposes.
We may share information when necessary with:
- Service providers who assist us in operating our business, subject to appropriate confidentiality and data-protection obligations.
- Legal or regulatory authorities when required by law.Any sharing of information is limited to legitimate business, operational, or legal purposes.
Data Security
ARC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable law, you may:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Opt out of marketing communications.
- Withdraw consent to receive SMS messages at any time by replying STOP.
- Contact us with questions about how your information is collected or used.
Third-Party Websites
Our website may contain links to third-party websites. ARC is not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
Updates to This Privacy Policy
ARC may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Phone: 610-943-5969
Email: Info@ARCphilly.com
Website: https://ARCphilly.com
SMS Terms & Conditions
SMS Terms & Conditions — ARCphilly.com
1. SMS Consent Communication
Phone numbers and SMS consent obtained as part of our messaging consent process will not be shared with third parties or affiliates for their marketing purposes.
2. Types of SMS Communications
If you consent to receive text messages from Affectionate Reliable Care (ARC), you may receive messages related to our services, including:
- Appointment reminders
- Follow-up messages
- Scheduling and service updates
- Billing inquiries
- Caregiver onboarding and service coordination
- Responses to questions and inquiries
3. Message Frequency
Message frequency may vary depending on the type of communication and your interactions with ARC (Affectionate Reliable Care)
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier and service plan. These fees may vary for domestic and international messages.
5. Opt-In Method
You may consent to receive SMS messages from ARC through the following methods, where available:
- Verbally, during a conversation with our staff
- By initiating a text message to ARC
- By submitting an online form that includes an SMS consent checkbox
Note: Please retain only the opt-in methods ARC actually uses.
6. Opt-Out Method
You can opt out of receiving text messages at any time by replying STOP to any SMS message from ARC. You may also contact us directly to request removal from our messaging list.
After opting out, you will no longer receive SMS messages unless you opt in again.
7. Help and Support
If you experience issues with our messaging service, reply HELP to any ARC text message, where supported, or contact us directly:
Phone: 610-943-5969
Email: Info@ARCphilly.com
Website: https://ARCphilly.com
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- You can opt out at any time by replying STOP.
- For assistance, reply HELP or contact ARC directly.
- For additional information about how we handle personal information, please review our Privacy Policy.
- Consent to receive SMS messages is not a condition of receiving services from ARC.